Gen 2 Occupancy & Census
Resident Care
- How do I fix resident photo when it is sideways or upside down?
- How do I add photo to resident profile?
- How do I add a family member to a prospect or resident?
- How do I add a responsible party to a resident or prospect?
- How do I add / edit demographic information for resident?
- How do I add doctor to resident or prospect profile?
Administration
- How do I add an additional referral sub source
- How do I change levels of care and or rates at a community?
- How do I manage community documents?
- How do I change font size for viewing Vitals?
- How do I clear or delete browsing history?
- How do I globally update market rates for a community or communities?
Occupancy & Census
- How do I delete an apartment?
- How do I edit or delete scheduled or anticipated move out?
- How do I edit bed information?
- How do I stop leave of absence (LOA) for a resident?
- How do I put a resident on leave of absence (LOA)?
- How do I edit move in and/or billing start date for a resident?
Login Related
Sales & Marketing
- How do I convert a couple's profile into 2 profiles at move in?
- How do I delete a referral?
- How do I work with marketing account owners?
- How do I connect a referral contact to an existing lead?
- How do I add an influencer to an existing prospect?
- How do I add a referral contact?
Reports
- How do I review read and unread Notes in Quick Notes?
- How do I access data tools?
- How do I review Rate Increases Schedule for Residents
- How do I create automated residency agreements and addendums?
- How do I update VitalSigns?
- How do I view pop-ups or reports?
Billing
- How do I add ACH information in Vitals?
- How do I delete a payment?
- How do I insure that a resident on LOA receives proper Care credit on their bill?
- How do I handle A/R in Vitals?
- How do I create recurring charges/credits for a time range?
- How do I enter ACH payments?
Incident Tracking
- How do I configure Signage Alerting?
- How do I print an incident report?
- How do I successfuly implement Incident Tracking at our company?
- How do I add a new incident?
- How do I access the Vitals Incident Tracking module?
- How do I opt-in to receive text notifications of incidents?